Privacy Policy

Personal Information

We collect information you provide directly to us, including:

• check_circle Account Information: Name, email address, password, organization details
• check_circle Payment Information: Billing address, payment method details (processed by third-party providers)
• check_circle Document Data: Files you upload for verification and associated metadata
• check_circle Communications: Messages, feedback, and support inquiries

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, features used, time spent)
• Log data (access times, errors, performance metrics)

We use your information for the following purposes:

• To provide, maintain, and improve our verification services
• To process your transactions and manage your account
• To communicate with you about services, updates, and support
• To detect, prevent, and address fraud or security issues
• To analyze usage patterns and improve our AI models
• To comply with legal obligations and enforce our terms
• To send marketing communications (with your consent)

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Educational Institutions: For Official Verification services, we contact institutions with document details you provide
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We implement industry-standard security measures to protect your data:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for 90 days after deletion
• Document Files: Configurable retention period (default: 30 days after verification)
• Verification Results: Retained for 7 years for audit and compliance purposes
• Transaction Records: Retained for 7 years as required by law

Under GDPR and other data protection laws, you have the following rights:

• arrow_right Right to Access: Request copies of your personal data
• arrow_right Right to Rectification: Request correction of inaccurate data
• arrow_right Right to Erasure: Request deletion of your data ("right to be forgotten")
• arrow_right Right to Restriction: Request limitation of processing
• arrow_right Right to Portability: Receive your data in a structured format
• arrow_right Right to Object: Object to processing of your data
• arrow_right Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@educhecker.io

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

Your data is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or other approved mechanisms.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.